How to Configure Value-Added Tax (VAT) for International Transactions

Member365 now supports Value-Added Tax (VAT) for all 27 European Union (EU) member countries, as well as additional international countries.

This feature makes it easier for organizations to serve international members and customers by applying country-specific tax rates. It simplifies tax management, supports international tax compliance, and ensures VAT charges are clearly displayed at checkout and on invoices.

Accessing your Sales Tax Settings

1. From your Member365 Administrator Dashboard, navigate to Financial Settings and select Sales Tax
2. Click on Default Tax to view the available tax settings
3. Scroll down to locate the list of supported international countries, including all 27 European Union                  member countries.

Configuring International VAT Rates

Member365 allows administrators to configure tax rates for individual countries.

1. From the Sales Tax settings page, click on Tax Tables.
2. Select International to view the available countries and their tax settings.
3. Locate the country you wish to configure and review or update its applicable VAT Tax Rate and save your changes.

Note: VAT tax rates vary by country. Be sure to verify the applicable tax rates before making changes.

VAT Settings within Modules 

Supported Member365 modules, including the Events module, now include international countries in their tax settings.

1. Navigate to the applicable module, such as Events.
2. Locate the tax settings under tickets and click on Supported Countries.
3. You will now see the available international countries, along with their corresponding Tax Labels and Tax Rates.

How VAT appears at Checkout 

When a customer completes a transaction where international VAT applies, the appropriate VAT information will be displayed during checkout.

This allows customers to review the applicable tax charges before completing their purchase.

How VAT appears on Invoice 

VAT information will also appear on downloaded invoices for applicable transactions.

This provides customers with a clear record of the VAT charged on their purchases.

Congratulations! You can now configure international VAT rates in Member365.

With these settings in place, your organization can more easily manage international tax requirements while providing a clear and transparent checkout experience for members and customers.