How do I change my password?

There are two ways to change your password. If you don't know your password, use the first method. If you do know it, just want to change it for security reasons, use the second method.

Method One - Password Reset Link

On the login page, under the username and password fields, there is a 'Forgot Password?' link. Click it

In the window that pops up, enter your email and click the 'Send Reset Request' link

A message will appear confirming that your password reset link has been sent

Go to your email inbox, look for the recently received password reset message, and click on the password reset link

This will open a webpage that allows you to enter and confirm a new password. Once you've done this, click 'Change Password'

Method Two - In the Member Portal

From the Member Portal homepage, click 'My Account', then 'My Profile'

On your 'My Profile' page, make sure you're on the 'My Profile' tab, and then click the 'Password' sub-tab. (you will be defaulted to 'My Profile', but if you got here through another method, just click on that tab, then you'll see the 'Password' sub-tab)

Enter your current password. Then Enter your new password and confirm it. And, click 'Update Password'

Congratulations, you now know how to update your password!