How to Review Lapsed Memberships

This article will guide you through reviewing a list of all memberships that have lapsed — that is, memberships that have expired and passed their grace period without renewal.

Accessing Lapsed Memberships

1. From the Admin Portal, hover over ‘Membership‘ and click on 'Statistics' in the dropdown menu

2. Click ‘Lapsed Members‘.

Searching and Exporting the List

3. The page you’ll reach contains a list of all lapsed memberships — if a specific contact has multiple lapsed memberships, they will appear as separate entries. You can narrow down the lapsed Members to a particular category with the "Filter by Category" field or find a specific lapsed Member using the "Search by Name" field. And, if the information in this list is insufficient, you can export it to Excel for closer review by using the "Export to Excel" button.

Congratulations, you have accessed a list of lapsed memberships!