How to Permanently Delete a Contact

This article will guide you through permanently deleting a contact. Permanent or “hard” deletion entails completely removing a contact and all attached contact information; it is distinct from “soft” deletion (described in this Knowledge Base article), which removes the contact from your list while retaining contact information so that you can restore it later if necessary.

This procedure is permanent.

Hard deletion removes all contact information from storage and cannot be undone without re-entering all information manually.

Deleting a Contact

1. On the top bar, hover over ‘Contacts‘.

hover over contacts.png

2. In the dropdown that follows, hover over ‘Settings‘.

3. Click ‘Soft Deleted Contacts‘.

4. Find the corresponding entry by using the Search field. Once the  contact shows up,  click the  button next to their name.

 

5. Once the contact shows up,  click the deleted button next to their name under the options section

 

5. In the window that appears, read the disclaimer carefully, and click ‘Confirm‘ when you are ready.

Congratulations, you have permanently deleted this contact!

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