Accessing the Inquiries Tool
1. Log in to the Member Portal.
2. In the upper-right, click ‘Inquiries‘.
Submitting an Inquiry
3. Click either the indicated link or the indicated button to open a new window where you can submit an inquiry.
4. In the new window, select an inquiry type from the drop-down menu, enter the details of your inquiry into the text box, and click ‘Submit Inquiry‘. The categories in the drop-down menu are created by administrators according to the procedure documented in this Knowledge Base article.
5. Your inquiry will now appear in a list of all the inquiries you have submitted; you may review it by clicking its name, or search through your submitted inquiries using the Inquiry History box to the right.
Congratulations, you have submitted an inquiry!