How to configure Custom Membership Fees

When a Contact applies for Membership or when an existing Member renews, they are prompted to pay a Membership Fee.

This article will show you how to charge each applicant a custom amount for their Membership Dues!

WARNING

The Administrator Provided Fee Structure if meant for Membership Categories that follow the Pre-Approval Workflow only. Consult this Knowledge Base article to learn more about Pre-Approving Membership Applications.

***Do not use the Administrator Provided Fee Structure on a Membership Category that doesn’t pre-approve applications as it will not work.***

Configure the Approval Workflow

As started in the warning above, you Membership Category must require approval if you want to use the ‘Administrator Provided’ Fee Structure.

1. Consult this Knowledge Base article to locate your Membership Category, and to configure applications to require approval.

2. Consult this Knowledge Base article to learn about the ‘Workflow’ tab. You must choose to Collect Payment ‘After Approval’ for this membership type to function correctly.

3. Since we are using Administrator Provided Membership fees, you will want to ‘Approve Renewals’ as well.

Administrator Provided Fees

Now that we have configured our Membership Category for pre-approval, we can enable Administrator Provided Membership Fees.

NOTE

You must follow the steps in the first sub-header above.

If your Membership Category is not configured for pre-approval, then do not use the Administrator Provided Fee Structure.

 

4. Click the ‘Fees, Payment Methods, Taxes’ tab.

 

5. Choose ‘Custom Fee’ from the list of Fee Formats. The rest of the Fees tab can be configured however you like! 

6. Remember to click ‘Save Membership’ at the bottom of the screen to confirm your changes.

Save Membership.png

Administering Custom Fees

Now that we have configured a Membership Category to use Custom Fees, let’s go over how you will assign these custom fees to your applicants!

 

7. When a Contact submits their Membership Application, you will receive an alert on your dashboard for ‘Applications Pending Review’.

 

8. Click the alert, then locate the application you wish to review from the list. On the application’s right-hand side, click the button labeled ‘Review’.

 

9. On this following page, the Membership Fee can be edited! $0.00 will be there by default, but change the number to anything you would like then click ‘Save’.

Upon clicking ‘Pre-Approve’, your applicant will be issued their Membership Invoice, equaling the amount that you specified in the ‘Fee: $’ field.

 

NOTE

The default Fee will be $0.00. If you leave it at this price, you will see the following disclaimer:

 

Congratulations, you now know how and when to use the ‘Custom’ Fee Structure!

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